Standards Coordinator

CHS Central Office - Hershey, PA

Full-Time

The Standards Coordinator, reporting to the Standards Manager, is excited to work in a support role driving operational excellence across CHS Centers through the administration and coordination of key aspects of the policies, procedures and systems that drive high-quality early childhood education. This role is responsible for the day-to-day tracking and communication of issues, requests, and documentation that ensure all Centers are operating to expected standards of execution governed by both regulatory agencies and the CHS way. This highly organized individual assists the Standards Manager and by extension the Director of Standards and Implementation in ensuring that issues or gaps in process and procedure are addressed timely and resolved with all parties effected. As tracking and coordination across multi-functions is a key responsibility, this role requires excellent detail orientation and communications skills and is highly effective across a variety of channels and systems. Starting pay is in the range of $22.07 - $28.85 per hour, based on expertise.

Responsibilities:

Track and coordinate issues and questions routed by Centers to ensure responses and resolutions are received
Urgently elevate and coordinate with stakeholders to deliver timely, accurate responses in alignment with documented standards or ensure that coordination and resolution of unverified issues is completed through communication and documentation
Ensure updates to material documents in all locations are finalized and cascaded appropriately; ensure dating and archiving is created to maintain data accuracy
Own the process for creating/changing/updating of new procedures and/or policies to meet expected approval chains and to ensure communications reach all affected stakeholders within CHS
Consistently review CHS policies and procedures and maintain working knowledge of governmental updates to support the process of resolving escalation issues.
Create feedback channels to ensure the team is up to date on changes to regulatory guidelines/lawsSupport safety-related initiatives to meet regulatory expectations. Track and compile relevant data to inform decision making
Participate in scheduling of trainings required to update staff and ensure participation is monitored and tracked
Track and communicate trends in escalation issues to the Standards Manager and other key stakeholders
Other duties as assigned

Qualifications:

Associates degree required
At least 3 years of experience in a Project Coordinator or Administrative Assistant or similar role. Experience helping to launch a new office is preferred
Excellent administrative and organizational skills, including effective time management, attention to detail, ability to multitask, and prioritize assigned tasks in a fast-paced environment
Experience supporting multiple locations in a regional or corporate environment
Demonstrated understanding of and ability to effectively work across multiple locations and departments
Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
Responsible, enthusiastic, and cares about working in a mission-focused organization
Willingness to be held accountable and receive feedback
Ability to work in a fast-paced environment with changing priorities
Ability to proactively identify problems and implement solutions
Ability to lift ~25 lbs., and be flexible with light physical activity such as opening filing cabinets and bending/standing as necessary
Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
U.S. work authorization and successful completion of pre-employment background checks and clearances

Who we are and what we’re looking for

At CHS, we are leaders passionate about early childhood education and community betterment. Our work is driven by the desire to endow children with the resources for educational and physical well-being, while supporting and empowering their families. We listen to the needs of our diverse community and adapt to give everyone a voice. We hold each-other accountable for bringing our best and most authentic selves to school every day, creating an environment of mutual respect.

We strive to build a team of individuals that is passionate about our mission, brings in new creative ideas, and loves their work. If this sounds like you, we look forward to seeing your application.

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About Catherine Hershey Schools for Early Learning

At Catherine Hershey Schools for Early Learning, we nurture children, support them in discovering their world, and help them grow to reach their fullest potential. We are passionate educators, caregivers, and role models dedicated to successful early childhood development. We believe that a rich and solid foundation, along with a nurturing and supportive environment, is critical to helping children grow. We focus on the whole child, helping them flourish in mind and body. And we set them on a path to become their strongest, brightest, and best selves in school and beyond.

Catherine Hershey’s dream was to provide children with a well-rounded education. That dream lives on in her name and is our mission at Catherine Hershey Schools for Early Learning.

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Equal employment opportunity policy

Catherine Hershey Schools for Early Learning does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.