School Operations Manager
CHS Harrisburg will be the second Center to open under the Catherine Harrisburg Schools organization, and is expected to open in 2024. The two-story, 48,692-square-foot building, located at the northeast corner of North 6th St. and Muench St., will include a Family Success Center, an Innovation Studio, and an experiential learning garden. The Center will accommodate 150 children from birth to age 5 and is expected to employ up to 80 employees and volunteers.
To prepare for the opening of CHS Harrisburg in 2024, teachers and staff will receive pre-opening professional development, coaching, training, and team building through the CHS Development Program. This is a unique opportunity for early childhood professionals to expand their knowledge, grow their careers, and launch a child-focused state-of-the-art early learning center.
Role Description:
The School Operations Manager is responsible for managing operations and interactions at the Center. The individual will oversee administrative functions, lead and maintain team accountability, ensure compliance and quality, and develop and ensure policies and procedures for the Center. The Operations Manager will be an effective leader and administrator with strong experience leading operational activities relating to program support services, including but not limited to transportation, campus safety and security, facility maintenance, and food services. The individual will have strong skills in planning and organization, effective verbal and written communication, conflict management, and experience ensuring operational facility compliance with OCDEL, NAEYC, and other high-quality standards. The School Operations Manager will report to the Center Director, with whom the individual will work closely to strategize on risks and issues. Starting salary is in the range of $48,607 - $64,891 a year, based on expertise.
Responsibilities:
- Managing CHS Center data, outcomes, and trends on operational and administrative areas including staff retention, financial forecasts, and logistics
- Maintaining inventory data for CHS Harrisburg related to outside suppliers
- Administering the contract for custodial/building services and coordination of internal staffing and external schedules for CHS Harrisburg
- Developing and maintaining CHS Harrisburg policies and procedures, identifying potential risks and addressing them accordingly
- Collaborating with the CHS Harrisburg Center Director to set and implement operational strategies
- Making regular visitations to classrooms to ensure alignment and maintenance of expectations, accountability, and best practices within administration, facilities, and operations
- Implementing health precautions and safety processes and standards for CHS Harrisburg (including cleaning and food preparation) to protect children and staff and ensuring compliance with external reviews for food and physical safety (ie. PA Department of Agriculture, etc.)
- Coordinating with parents concerning transportation needs, services, times, and policies, and answering any related questions
- Co-preparing the annual CHS budget in collaboration with CHS Harrisburg Center Director
- Ensuring compliance of requirements and standards of OCDEL, Keystone STARS, and NAEYC in collaboration with other CHS Center staff
- Supporting policies and procedures of CHS and acting as role model for those policies
- Maintaining communication with outside vendors
- Facilitating meetings with operations staff to discuss operations compliance, related updates, and training opportunities.
- Providing input for new policies and procedures
- Support and facilitate Professional Development content during PD year
- Other duties as assigned.
Qualifications:
- Bachelor’s Degree in Education, Business Administration, Management, Finance, Accounting, or Hospitality Management, or Nutrition related field (Master’s Degree MS, MBA, MEd preferred)
- 5 or more years of experience leading in related field (Operations/HR/Finance/Administrative, preferred)
- 2+ years of experience working in the early childhood space, and closely with OCDEL, Keystone STARS, and NAEYC quality standards (preferred)
- Demonstrated understanding of and ability to effectively work with low-income families (preferred)
- Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for students
- Ability to forge strong business relationships with external vendors at the community at large
- Ability to work in a fast-paced environment with changing priorities
- Ability to proactively identify problems and implement solutions
- Bilingual Spanish ability preferred
- U.S. work authorization and successful completion of pre-employment background checks and clearances