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School Operations Manager

CHS Middletown - Middletown, PA

The School Operations Manager is responsible for managing operations and interactions at the Center. The individual will oversee administrative functions, lead and maintain team accountability, ensure compliance and quality, and develop and ensure policies and procedures for the Center. The Operations Manager will be an effective leader and administrator with strong experience leading operational activities relating to program support services, including but not limited to transportation, campus safety and security, facility maintenance, and food services. The individual will have strong skills in planning and organization, effective verbal and written communication, conflict management, and experience ensuring operational facility compliance with OCDEL, NAEYC, and other high-quality standards. The School Operations Manager will report to the Center Director, with whom the individual will work closely to strategize on risks and issues. Starting salary is in the range of $50,432 - $67,326 a year, based on expertise.


  • Managing CHS Center data, outcomes, and trends on operational and administrative areas including staff retention, financial forecasts, and logistics
  • Maintaining inventory data for CHS Middletown related to outside suppliers
  • Administering the contract for custodial/building services and coordination of internal staffing and external schedules for CHS Middletown
  • Developing and maintaining CHS Middletown policies and procedures, identifying potential risks and addressing them accordingly
  • Collaborating with the CHS Middletown Center Director to set and implement operational strategies
  • Making regular visitations to classrooms to ensure alignment and maintenance of expectations, accountability, and best practices within administration, facilities, and operations
  • Implementing health precautions and safety processes and standards for CHS Middletown (including cleaning and food preparation) to protect children and staff and ensuring compliance with external reviews for food and physical safety (i.e. PA Department of Agriculture, etc.)
  • Coordinating with parents concerning transportation needs, services, times, and policies, and answering any related questions
  • Co-preparing the annual CHS budget in collaboration with CHS Middletown Center Director
  • Ensuring compliance of requirements and standards of OCDEL, Keystone STARS, and NAEYC in collaboration with other CHS Center staff
  • Supporting policies and procedures of CHS and acting as role model for those policies
  • Maintaining communication with outside vendors
  • Facilitating meetings with operations staff to discuss operations compliance, related updates, and training opportunities.
  • Providing input for new policies and procedures
  • Support and facilitate Professional Development content during PD year
  • Other duties as assigned.


  • Bachelor's Degree in Education, Business Administration, Management, (Master's Degree MS, MBA, MEd preferred) Finance, Accounting, or Hospitality Management, or Nutrition related field
  • 5 or more years of experience leading in related field (Operations/HR/Finance/Administrative, preferred)
  • 2+ years of experience working in the early childhood space, and closely with OCDEL, Keystone STARS, and NAEYC quality standards (preferred)
  • Demonstrated understanding of and ability to effectively work with low-income families (preferred)
  • Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for students
  • Responsible, enthusiastic, and cares about working in a mission-focused organization
  • Willingness to be held accountable and receive feedback
  • Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
  • Exceptional interpersonal skills including the ability to influence, lead, and educate large teams
  • Ability to forge strong business relationships with external vendors at the community at large
  • Ability to work in a fast-paced environment with changing priorities
  • Ability to proactively identify problems and implement solutions
  • Bilingual Spanish ability preferredhershey
  • U.S. work authorization and successful completion of pre-employment background checks and clearance
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Equal employment opportunity policy

Catherine Hershey Schools for Early Learning does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.

Catherine Hershey Schools for Early Learning are subsidiaries of Milton Hershey School and will be staffed and operated independently of the Milton Hershey School core model.

Catherine Hershey Schools for Early Learning admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.