Launch Specialist

CHS Central Office - Hershey, PA

Full-Time

The Launch Specialist, reporting to the Launch and Implementation Manager, will serve as an on-site project and quality manager responsible for the communicating, coordinating, and tracking of work streams and tasks related to the start-up of new CHS Centers. This individual will ensure that Centers open on schedule and operate to fidelity the CHS Way. This role will have responsibility for managing timelines and milestones toward Center opening and collaborating with Central Office subject matter experts as well as Center and Regional leadership to ensure key outcomes are delivered within expected deadlines. In support of the Launch and Implementation Manager, this individual will ensure operational readiness through conducting and monitoring required trainings in support of programmatic and operational preparedness. Additionally, this individual is responsible for auditing through the pre- and post- launch timeframe to ensure fidelity of program and to ensure organization, regulatory, and accreditation requirements are met within each function with a goal of verifying that strong systems are in place to meet the requirements in key areas of compliance. In support of the launch timeline, this role will be based at each location during the start-up year. They serve as a primary support to external auditors, relaying and responding to audit results prior to operational go live and supporting audit feedback on annual basis. This role requires advanced organizational skills to ensure coordination efforts are successful across Centers and cross functionally within the organization. Pay for this position is in the range of $29.42 - $38.46 per hour based on expertise.

Responsibilities:

Conducts audits to support pre and post launch to CHS expectations. Prepare feedback and monitor remediation efforts
Utilizing project management software to maintain, facilitate, and monitor the project plan for each new Center launch
Serves as an on-site presence in pre- and post-launch state, serving as a champion of the CHS Way, assisting Centers with key action items and ensuring issues are routed timely for resolution
Follows issues through to resolution. Coordinate key launch activities to ensure successful start-up; i.e. center dry runs, enrollment activities, etc.
Conducts training to support both Programming and Operational procedures in alignment with the CHS Operations Manual
Communicates updates to Center, Regional, and Central Office stakeholders on a regular cadence to ensure that organization leadership is informed and aware of the status of the Center's project plan and is alerted to any barriers to meeting goals or deadlines
Prepares reports for the Director of Standards and Implementation to support data driven decision making and strategic planning. Identifies trends within the data to inform future planning
Prepares documents/presentations to support Launch and Implementation teams as needed
Collaborates with Center leadership to ensure systems are functioning properly, and inventory is available to support a successful Center opening
Supports Center and Programming teams with new initiatives for operating Centers using the same project management focus and outcome driven support
Other duties as assigned

Qualifications:

Bachelors degree in Management, Business Administration, Finance or similar major required
Experience in a non-profit or educational organization a plus
3-5 years of experience in project management or multi-site coordination
Prior experience with new site or new business launches is preferred
Excellent Project Management skills, including time management, organizational skills, ability to multi- task, and prioritize assigned tasks
Experience with management of multiple complex workflows
Ability to use data and analytics to inform decision making
Demonstrates communication skills that bridge organizational levels and diverse teams
Demonstrated understanding of and ability to effectively work across multiple locations and departments
Experience with project management software and other technology including MS Office Suite
Ability to lift ~25 lbs., and be flexible with light physical activity such as opening filing cabinets and bending/standing as necessary
Ability to travel to multiple locations on regular basis; work at CHS Centers 80% of the time
Ability to work in a fast-paced environment with changing priorities
Ability to proactively identify problems and implement solutions
Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for children
U.S. work authorization and successful completion of pre-employment background checks and clearances

Who we are and what we’re looking for

At CHS, we are leaders passionate about early childhood education and community betterment. Our work is driven by the desire to endow children with the resources for educational and physical well-being, while supporting and empowering their families. We listen to the needs of our diverse community and adapt to give everyone a voice. We hold each-other accountable for bringing our best and most authentic selves to school every day, creating an environment of mutual respect.

We strive to build a team of individuals that is passionate about our mission, brings in new creative ideas, and loves their work. If this sounds like you, we look forward to seeing your application.

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About Catherine Hershey Schools for Early Learning

At Catherine Hershey Schools for Early Learning, we nurture children, support them in discovering their world, and help them grow to reach their fullest potential. We are passionate educators, caregivers, and role models dedicated to successful early childhood development. We believe that a rich and solid foundation, along with a nurturing and supportive environment, is critical to helping children grow. We focus on the whole child, helping them flourish in mind and body. And we set them on a path to become their strongest, brightest, and best selves in school and beyond.

Catherine Hershey’s dream was to provide children with a well-rounded education. That dream lives on in her name and is our mission at Catherine Hershey Schools for Early Learning.

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Equal employment opportunity policy

Catherine Hershey Schools for Early Learning does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.