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Quality Assurance and Accreditation Manager, Early Childhood Centers

CHS Central Office – Hershey, PA
Full-time

The Quality Assurance & Accreditation Manager is part of the CHS Central Office team, reporting to the Program and Curriculum Director. This individual will ensure that CHS programming meets performance standards and adheres to relevant regulations. The Quality Assurance & Accreditation Manager will work to analyze CHS programs and processes and ensure program quality and compliance, including ensuring facility compliance with OCDEL, NAEYC, and other high-quality standards. This individual is responsible for supporting the development and maintenance of CHS standards, assuring that there is proper data collection and analysis, and revising CHS standards with an eye for continuous improvement and growth.  

Responsibilities include:

  • Understanding all CHS regulations, policies, and procedures, and can articulate them to other members of the staff  

  • Ensuring compliance of requirements and standards including but not limited to OCDEL, Keystone STARS, and NAEYC in collaboration with other CHS Center staff 

  • Coordinating initial obtainment of licenses and accreditations, and tracking timelines for renewal 

  • Creating and implementing a quality assurance evaluation plan 

  • Providing introductory and ongoing compliance training to staff 

  • Analyzing areas for program and quality improvements within CHS and developing an implementation plan 

  • Developing regular reports for the Program and Curriculum Director regarding compliance and non-compliance areas 

  • Outlining remediation steps when there are areas that are non-compliant 

  • Establishing ongoing monitoring standards, metrics, and procedures 

  • Performing field evaluations of CHS sites for compliance 

  • Leading strategy sessions to discuss executive planning for compliance 

  • Tracking program priorities, goals, and timelines 

  • Collaborating with staff to update CHS standards and policies for compliance and best practices 

  • Reviewing ongoing CHS programs and activities to ensure compliance with federal, state, and local regulations 

  • Maintaining a deep knowledge of CHS policies and procedures and updating them as needed as there are changes to federal, state, and local regulations 

Requirements include:

  • Bachelor’s degree in education, early childhood, business administration, organizational development, or related field (Master’s degree preferred) 

  • 3 years of experience in quality assurance delivery  

  • 2+ years of experience working in the early childhood space, and closely with OCDEL, Keystone STARS, and NAEYC quality standards (preferred)  

  • Ability to work in a fast-paced environment with changing priorities   

  • Responsible, enthusiastic, and cares about working in a mission-focused organization  

  • Demonstrated understanding of and ability to effectively work with low-income families (preferred) 

  • Ability to proactively identify problems and implement solutions  

  • Willingness to be held accountable and receive feedback 

  • Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn 

  • Exceptional interpersonal skills including the ability to influence, lead, and educate teams 

  • Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for students  

  • U.S. work authorization and successful completion of pre-employment background checks and clearances  

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Equal Employment Opportunity Policy

Catherine Hershey Schools for Early Learning does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.

Catherine Hershey Schools for Early Learning are subsidiaries of Milton Hershey School and will be staffed and operated independently of the Milton Hershey School core model.

Catherine Hershey Schools for Early Learning admits students of any race, color, national and ethnic origin to all the rights, privileges, programs, and activities generally accorded or made available to students at the school. It does not discriminate on the basis of race, color, national and ethnic origin in administration of its educational policies, admissions policies, scholarship and loan programs, and athletic and other school-administered programs.