Health Services Operations Manager, Early Childhood Centers

CHS Central Office – Hershey, PA

Full-time

The Health Services Operations Manager is an individual passionate about the health, safety, and well-being of children. Working from the Central Office, this individual will oversee activities related to health policies and services for the CHS centers. The Health Services Operations Manager will work to understand the needs of families attending CHS centers and help to shape the scope of services provided by partnering with local providers to guide families in receiving such services. Beyond creating guidelines and roadmaps for health-related services, the Health Services Operations Manager will set up conversations with families to ensure that these services are accessible. This individual will report to the Program and Curriculum Director at the CHS Central Office, and will work closely with professionals at each CHS center to maintain consistency in health policies and procedures.

Responsibilities include:

Implementing health policies, procedures and strategies for CHS’ network of centers

Overseeing the provision and coordination of health services to children and families enrolled in the program
Identifying key health needs and interventions for students in collaboration with the family engagement team
Managing the early intervention referral process for children, as well as delivery of services, in coordination with Family Engagement teams
Communicating with parents and leading meetings where difficult issues arise
Building and establishing partnerships to support student health needs

Managing support services providers and paraprofessionals
Overseeing all health-related regulatory compliance by PA governing agencies and assure that all health licensed/certificated staff maintain their licensure status and requisite professional training
Providing supervision to and ensure that all health staff are complying with appropriate regulations
Ensuring the Centers are in compliance with ADA, including facilitating individualized assessments of every child who might present with a health condition that meets the ADA threshold, and creating an individualized plan and supports for that child
Ensuring implementation of policies and procedures for safety practices in conjunction with the Central Office Health Services team

Implementing corrective initiatives and tracking most common issues and/or trends
Staying updated and informed on student health best practices (e.g. trauma-informed care, etc.) and regulatory requirements for supporting all children’s success, birth to age 5

Requirements include:

Bachelor’s in health services, nursing, public health, education or related field (Masters in related field preferred)
License to practice in Pennsylvania
5 years of experience in health services area (preferred)
Ability to problem-solve major health service issues and address concerns
Ability to type and perform data entry with a high degree of accuracy

Ability to correspond and establish supportive relationships with caseworkers, parent/guardians, staff, and students
Knowledge of the State’s health and safety requirements (DHS/OCDEL, DOH, OSHA, ADA) and NAEYC standards
Ability to work in a fast-paced environment with changing priorities  
Responsible, enthusiastic, and cares about working in a mission-focused organization
Demonstrated understanding of and ability to effectively work with low-income families (preferred)

Ability to proactively identify problems and implement solutions
Willingness to be held accountable and receive feedback
Comfortability with technology including MS Office Suite (Outlook, Word, Excel and PowerPoint) and/or willingness to learn
Exceptional interpersonal skills including the ability to influence, lead, and educate teams
Commitment to the mission and values of CHS and MHS and demonstrated high degree of integrity as all MHS and CHS staff are considered to be role models for students

U.S. work authorization and successful completion of pre-employment background checks and clearances

Who We Are and What We’re Looking For

At CHS, we are leaders passionate about early childhood education and community betterment. Our work is driven by the desire to endow children with the resources for educational and physical well-being, while supporting and empowering their families. We listen to the needs of our diverse community and adapt to give everyone a voice. We hold each-other accountable for bringing our best and most authentic selves to school every day, creating an environment of mutual respect.

We strive to build a team of individuals that is passionate about our mission, brings in new creative ideas, and loves their work. If this sounds like you, we look forward to seeing your application.

Apply Now

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About Catherine Hershey Schools for Early Learning

For more than 110 years, Milton Hershey School (MHS) has helped children realize their full potential by offering a top-notch private, cost-free education to students in pre-Kindergarten through 12th grade from income-eligible families. To expand and enhance the impact of Milton and Catherine Hershey’s vision, the Boards and management of Milton Hershey School and the Hershey Trust Company are launching the Catherine Hershey Schools for Early Learning (CHS), a cost-free, non-residential early childhood education program.

CHS plans to open six early childhood education Centers by 2027. The Centers are designed for children from birth to age 5 from economically disadvantaged and at-risk backgrounds with the goal of encouraging the development of a child’s educational, cognitive, social, emotional, and physical well-being. The CHS Initiative will provide a focus on core early learning programs through a rigorous and relevant curriculum that is aligned with a mission to nurture and educate enrolled children. Children also will receive supports such as nutritious meals and provisions of supplies, among other early learning enhancements. Finally, CHS will offer integrated support services for families of children enrolled in the Centers. CHS is an equal opportunity employer and welcomes diversity.

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Equal Employment Opportunity Policy

Catherine Hershey Schools for Early Learning does not discriminate against applicants or employees, in hiring, promotion or any terms or conditions of employment, on the basis of race, color, national or ethnic origin, ancestry, sex, age, religion or religious creed, veteran status, disability or use of a guide or support animal because of the blindness, deafness or physical handicap of the user or because the user is a handler or trainer of support or guide animals, or any other status protected under applicable federal or Pennsylvania law.